Shipping policy

Last Updated: May 27, 2026

Order Processing

Orders are processed within 1–3 business days after payment confirmation. You will receive a tracking number via email once your order ships.

Shipping Methods & Delivery Times (USA)

Method	Delivery Time	Cost
Standard Shipping	3–7 business days	Calculated at checkout
Expedited Shipping	2–3 business days	Calculated at checkout

Free standard shipping on orders over $50.

Order Changes & Cancellations

Before shipment: Contact us immediately. We will try to accommodate.
After shipment: Cancellations not accepted. Floral arrangements are final sale per our Return Policy.

Address Corrections

Contact us right away if you entered a wrong address. Once shipped, we cannot make changes. You are responsible for any correction fees.

Shipping Delays

Bloom & Ember is not responsible for delays caused by weather, carriers, or other external factors.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 48 hours at ppeqalco@hotmail.com with your order number and photos (if damaged). We will assist you.