Privacy policy

Last Updated: May 27, 2026

Bloom & Ember (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

  • You provide: Name, email address, shipping/billing address, phone number, payment details, order history.

  • Automatically: IP address, browser type, device info, and browsing behavior via cookies.

2. How We Use Your Information

  • Process and fulfill your orders

  • Communicate order updates and customer support

  • Send marketing emails (only if you opt in)

  • Improve our website and services

  • Prevent fraud

3. Sharing Your Information

We do not sell your personal information. We share it only with:

  • Service providers: Shipping carriers, payment processors, email platforms (as needed)

  • Legal compliance: When required by law or to protect our rights

4. Cookies

We use cookies to enhance your browsing experience and remember cart items. You can disable cookies in your browser settings, but some features may not work properly.

5. Your Privacy Rights (U.S. residents)

Depending on your state (e.g., California, Virginia, Colorado), you may request:

  • Access to your personal information

  • Deletion of your information

  • Correction of inaccurate information

To exercise your rights, email ppeqalco@hotmail.com with “Privacy Request” in the subject line. We will respond within 30 days.

6. Data Security

We use reasonable security measures. However, no internet transmission is 100% secure.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy. The latest version will be posted on our website.

9. Contact Us

For privacy questions or requests: ppeqalco@hotmail.com